Terms of service

By creating a BenchTag account you agree to these terms. If you sign up for a company, you agree on its behalf.

The service

BenchTag is a tool for recording repair envelopes. It does not replace your shop's insurance, your intake receipts or your agreements with customers and trade shops. We aren't responsible for lost, damaged or unclaimed pieces, missed promised dates, or disputes between you and your customers.

Your account

• Keep your password private. You're responsible for what happens under your account.
• The company owner controls who joins the company's account and can disable users at any time.
• Don't misuse the service: no attempts to break in, overload it, or access other companies' data.

Plans and billing

• Plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.
• You can cancel any time from the Billing page; you keep paid features until the end of the period you paid for. We don't give partial refunds.
• If a plan lapses, your data stays, but the account falls back to the Solo Bench plan's limits and logins until you subscribe again.
• We may change prices with at least 30 days' notice by email.

Your data

Your company's records belong to you. You can export them at any time. See the privacy policy for what we store.

Availability

We work to keep BenchTag running but can't promise it will never be down. The service is provided "as is", and our total liability is limited to what you paid us in the last 12 months.

Changes and ending

We may update these terms and will email account owners about material changes. You can stop using BenchTag at any time; we may suspend accounts that break these terms.

Contact

Use the feedback form.